Resort Management Platform
ERP for Winter Resorts
A custom ERP platform helping winter resorts manage operations, GPS tracking, and daily workflows.
Team
6Duration
15 monthsCountry
SwedenIndustry
Tourism & Hospitality
Project Overview
Track 4 Outdoor resort management systems for winter activities allow management of resorts and management of resort tracks (including GPS tracking system).
The whole system consists of two Web applications (administration-management and public website), three Android and two iOS mobile applications, Web service and some Windows service applications.
System allows tracking of snow groomers by phone and by 5 different GPS trackers. It has tasking module, ticketing and extensive map labeling module.
Tech Stack
.NET ASP.NET Core (Web API), Entity Framework Core
C# (Blazor)
HTML5
CSS3 (SASS, LESS)
RESTful APIs
Android
Swift (iOS)
Challenges
Client needed a team for development and maintenance on a long-term basis and IT Engine stepped up.
The client needed a long-term development and maintenance partner to support both technical and operational aspects.
Integration of multiple GPS trackers with web and mobile applications for accurate real-time tracking.
Ensuring operational efficiency across multiple resorts, teams, and shifts.
Managing tasking, ticketing, and workflows so staff could coordinate effectively without confusion.
Maintaining system stability and reliability across web, Android, and iOS platforms.
Solution
Provided full technical and operational support from consulting to long-term maintenance.
Developed a robust system architecture supporting web, mobile, and service applications.
Integrated multiple GPS trackers and devices for accurate real-time tracking.
Built tasking and ticketing modules to streamline staff coordination and workflows.
Created interactive map labeling to improve efficiency and reduce operational errors.
Standardized processes across resorts, improving management oversight and decision-making.
Ensured long-term scalability, maintainability, and reliability, supporting both operational and technical growth.
Benefits
Benefits of the solution and partnership with IT Engine
Real-time tracking of snow groomers via mobile devices and GPS trackers.
Easy access to administration tools through web and mobile apps.
Tasking and ticketing modules simplify daily operations and improve team coordination.
Interactive map labeling helps staff navigate and manage tracks efficiently.
Public-facing website improves communication with visitors and enhances customer experience.
Automated notifications and reports reduce errors and ensure smooth operations.
End-to-end support: consulting, design, development, testing, deployment, and long-term maintenance.
Improved organizational efficiency by standardizing processes across resorts and teams.
Centralized management reduces operational complexity and streamlines decision-making.
Clear workflows and tasking/ticketing modules enhance staff coordination and accountability.
Continuous support ensures consistent system performance and operational reliability.
Reduced overhead and operational risks through a stable and maintainable platform.
Scalable architecture to handle additional resorts, tracks, and users.
Flexible integration with various GPS tracking devices and mobile platforms.
Expandable tasking, ticketing, and map labeling modules to support future operational needs.
Maintainable codebase enabling continuous development and feature enhancements.
Foundation for extending services to other winter resort operations or new geographic locations.
What our client said
Track4Labs
I can recommend Bojan, Vladimir, and their team, we have been working with IT Engine for 7 years and even though software development can be a bumpy road, we handle the collaboration beautifully.
